Shipping & Returns

Shipping

Orders made before midday will be posted out next working day.

Most of our products are shipped through Royal Mail, occasionally we use other courier services depending on the weight and destination.

Important information for customers from outside the UK:

If your order is to be delivered outside the UK, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

 

Shipping Rates

Over £100 - Free UK delivery

Standard (3-5 days Royal Mail 2nd Class) - £4.50 

Express (1-2 days Royal Mail Next Day) - £6.50 

International (within E.U 5-7 days) - £14.95

International (outside E.U 7-10 days) - £20.95 

 

Returns & Exchanges

If you are in any way unhappy with your goods you may send them back for an exchange or a full refund, excluding postage.

We have a 30-day return policy, which means you have 30 days after receiving your item to return it.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return or exchange, you can contact us at periodicalpowers@gmail.com. If your return/exchange is accepted, we’ll send you where to send your package. 

Please note that we are not responsible for return postage. 

When you return goods, please retain the proof of posting from your shipper as without this we cannot be responsible for any items that fail to reach us.

Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected).

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).  Please get in touch if you have questions or concerns about your specific item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Privacy Policy

We will not pass on any information about our customers. Including details such as email, postal address or telephone number.

We may contact you either by post, email or telephone, in relation to any issues with an order or to answer any questions you may have.

We are honoured to able to communicate with you and respect your privacy. We keep your data safe and don't share it with any third party marketing companies. We only contact you to let you know about new beautiful things we have in stock and special events.